[#19121] - 404 error with SSL installed...
- Closed
- 21 Dec 2017
- Medium
- Build: 3.8.3
- # 19121
Steps to reproduce the issue
Wildcard SSL was installed for my subdomains...however one domain, dallas-tx.puretaxhelp.com shows a 404 error page when adding https:// protocol to URL.
Expected result
https:// prefix to work with site...and Force SSL enabled on all site pages.
Actual result
404 error page with https:// prefix
System information (as much as possible)
J 3.8.3.
Additional comments
Tried altering the .htaccess and config files...not sure what other factors are involved that would cause this?
joomla-cms-bot
- 
franz-wohlkoenig
- | Priority | Urgent | ⇒ | Medium |
| Status | New | ⇒ | Information Required |
Oh yea, so Ive been through it with my host and they insist it's a Joomla issue. Because if the SSL wasnt installed correctly I would be getting a "Connection not secure" page instead. It seems to be something perhaps with the port access? Not accessing port 443?
This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/19121.
But it is not a Joomla 404 error page, so why should it be a Joomla issue?
Valid point, so let's assume it is a hosting configuration issue...any ideas what would be the culprit?
This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/19121.
I would put a simple index.html (hello world) in the root and try to call this file, just to make sure it is not a php problem
Very good, Ill give that a shot. Thanks
Better to asked for further support in the forum, seems to me not a joomla bug
| Status | Information Required | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2017-12-21 17:10:03 |
| Closed_By | ⇒ | rdeutz |
Doesn't looks like a Joomla! thing, the 404 comes directly from your hostingprovider, seems to be a setup problem