[#18306] - 3rd level menu breaks with logged in users
- Closed
- 24 Oct 2017
- Medium
- Build: staging
- # 18306
Steps to reproduce the issue
log in to http://whatzon.info front end as both a registered user and a super user.
Expected result
Menu works the same as when not logged in
Actual result
With both registered and super users the menu splits in two. The first part is where it should be and works normally. The second half is vertical rather than horizontal and unstyled, still in the menu bar area but on the left-hand side.
System information (as much as possible)
systeminfo-2017-10-10T20-53-08-07-00.txt
Additional comments
Email thread with Joomlashack (starts at the bottom)
JOMLASHACK: Checking the menu levels, it seems the problem is caused in the third level.
Setting up to display until second menu level, the menu works fine:
Modules__Menu_-Michael_Barraclough-Administration.jpg
May you open an issue in the Joomla github repository? Please post the details from this page. Hopefully we can get more feedback and a possible solution to this bug in this way.
ME: I switched from "Text separator" type to "External URL" and setting "#" as link for the Dances menu item and that made no difference. I then made the change for all menu items set to Text Separator and that still made no difference!
JOOMLASHACK: I installed back Protostar, enabled a menu module for this template and the same issue came up: (please, login and go to) http://whatzon.info/?template=protostar. This confirm the issue is not exclusive to Keenly. Probably a bug in Joomla core. I suggest you to switch menu items from "Text separator" type to "External URL" and setting "#" as link. See if that makes a difference and let us know.
JOOMLASHACK: We were able to replicate the issue. It appears to be due to one of the sub menu items in your main menu. We're looking into it and we'll let you know once we have it resolved.
ME: I have discovered that my top menu breaks when I log in (works fine as a guest, breaks for both registered and super users). The menu splits in two. The first part is where it should be and works normally. The second half is vertical rather than horizontal and unstyled, still in the menu bar area but on the left-hand side. I am not sure whether this is new since the recent template upgrade or has always been like this.
site: whatzon.info
template: Keenly
test user: test2/test2
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| Status | New | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2017-10-11 05:19:02 |
| Closed_By | ⇒ | franz-wohlkoenig |
| Closed_By | franz-wohlkoenig | ⇒ | joomla-cms-bot |
I have already looked for advice. The advice I have been given, by Joomlashack who are major extension/template authors, is that they have tested it and are convinced that this is an error in the Joomla code. They recommended that I should post here.
Michael Barraclough
Website[1]
Email[2]
Please ask help on the forums[3]. This repository concerns in first Place Joomla coding. For this Reason closing this Issue, thanks.
—You are receiving this because you authored the thread.Reply to this email directly, view it on GitHub[4], or mute the thread[5].[6]
[1] http://www.michaelbarraclough.com
[2] mailto:michael@michaelbarraclough.com
[3] https://forum.joomla.org/
[4] #18306 (comment)
[5] https://github.com/notifications/unsubscribe-auth/AYX72nyvQRQUUI7Iq2UcwBJqWNVRJ0rRks5srFAMgaJpZM4P04mq
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| Status | Closed | ⇒ | Discussion |
| Closed_Date | 2017-10-11 05:19:02 | ⇒ | |
| Closed_By | joomla-cms-bot | ⇒ |
| Status | Discussion | ⇒ | New |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ |
Set to "open" on behalf of @franz-wohlkoenig by The JTracker Application at issues.joomla.org/joomla-cms/18306
reopened. Thanks for Info.
This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/18306.
Third level displays fine with Protostar. The issue is with your template/menu module.
Or with your menu structure...
Screenshot of your site and menu working correctly with protostar
@brianteeman
In fact not on that site as there are 3rd levels menu items below Dances
So probably a permissions issue (as you suggested) on one of the menu items. I have seen this before if you have a parent item at the wrong permission level it causes the children to appear in the wrong place if the parent is not displayed
That site displays in its own template when the user is not logged (I did not test logging):
Hi everyone,
thanks for sharing your thoughts on this concern.
I'm the guy from @joomlashack who suggested to @barraclm to open this issue, since in my opinion is a potential bug in Joomla core.
So probably a permissions issue (as you suggested) on one of the menu items. I have seen this before if you have a parent item at the wrong permission level it causes the children to appear in the wrong place if the parent is not displayed
RE: you have an interesting theory. If this is correct, still is a bug IMHO. Children menu items shouldn't be displayed if is the case.
I attach an screenshot showing the broken menu using protostar template:
| Category | ⇒ | com_menus com_users |
| Status | New | ⇒ | Discussion |
Could you please provide precise testing instructions to reproduce this issue in Joomla staging. I cannot reproduce it until now. I tried it.
RE: you have an interesting theory. If this is correct, still is a bug IMHO. Children menu items shouldn't be displayed if is the case.
why ?
we are talking about 2 different beast
menu hierarchy & ACL
It has been suggested that the issue is related to permissions and I can confirm this. However, I believe that this is still a Joomla coding issue.
The problem: I have a horizontal menu at the top of my screen which for some items goes down to a 3rd level. If you are not logged in then the menu works perfectly. However, if you are a logged in user (registered or super) then the menu breaks. This is not template dependent as it can be reproduced with the Protostar template.
The cause: One of the 2nd level menu items (Public access) has three 3rd level items, one of which has Public access and two have Registered User access. If you change the Registered User to Public access then the problem goes away.
Comment: Having a higher access level for sub-level menu items, compared to their parent, should not break the menu. This looks like a Joomla coding issue.
Please post a screenshot of the menu in the menu manager so we can try to replicate. If the parent is a lower level of permission than the children it should work. I do this often
| Status | Discussion | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2017-10-11 20:59:02 |
| Closed_By | ⇒ | barraclm |
Attached is a pdf of the published menu items. The apparent problem area is highlighted on page 6. A reminder, all works well if you are not logged in. If you change the two Download items to 'public' then menu still works when logged in. If the Download menu items are 'registered' then the menu breaks if you log in (registered or super user).
whatzon.info-Menus Items Main Menu.pdf
The hierarchy is
HOME (public)
DANCE (public)
CHARLES BOLTON (public)
INTRODUCTION (public)
DOWNLOAD RETREADS (registered)
DOWNLOAD RETREADS (registered)
Any reason you closed this?
In any case, with this setting
In Protostar I get sub menus set to registered OK, once logged
I've created a menu like advised (with same menu item types)...
... logged in:
==> I cannot confirm this issue.
| Status | Closed | ⇒ | New |
| Closed_Date | 2017-10-11 20:59:02 | ⇒ | |
| Closed_By | barraclm | ⇒ |
Oops - sorry, closed this by mistake.
Issue looks like a unconfirmed Report.
| Status | New | ⇒ | Information Required |
If this Issue get no Response, it will be closed at 26th November 2017.
I am more than puzzled. The issue has now gone away after a template upgrade which was supposed to have nothing to do with my issue! Thank you to everyone who has looked into this for me.
| Status | Information Required | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2017-10-24 06:41:41 |
| Closed_By | ⇒ | barraclm |
Set to "closed" on behalf of @franz-wohlkoenig by The JTracker Application at issues.joomla.org/joomla-cms/18306