?
avatar rotech1
rotech1
28 Sep 2017

fully updated 3.75 installation, run 3.8 update in joomla as urged by nag screen

Expectedresult

successful update?

Actual result

Just tried upgrading my DEV server, and immediately following the 'upgrade', (upgrade appeared to be successful - no error messages!) it went to all white screen under the Admin menu.

All the admin menus still "function", but nothing displays in the screen. Front end seems 100% functional, but back end crippled with
"Error 0 Call to undefined method JadminCssMenu::AddChild()"

j38_updateglitch

Can't test backend further as nothing displays in main window regardless of what menu item is selected...

System information (as much as possible)

before update:

PHP Built On | Linux [redacted] 2.6.32-696.10.1.el6.x86_64 #1 SMP Tue Aug 22 18:51:35 UTC 2017 x86_64
Database Version | 5.5.55
Database Collation | utf8_general_ci
Database Connection Collation | utf8mb4_general_ci
PHP Version | 5.6.31
Web Server | Apache
WebServer to PHP Interface | apache2handler
Joomla! Version | Joomla! 3.7.5 Stable [ Amani ] 14-August-2017 12:09 GMT
Joomla! Platform Version | Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

Backend template is Isis

Additional comments

avatar rotech1 rotech1 - open - 28 Sep 2017
avatar joomla-cms-bot joomla-cms-bot - change - 28 Sep 2017
Labels Added: ?
avatar joomla-cms-bot joomla-cms-bot - labeled - 28 Sep 2017
avatar rotech1 rotech1 - change - 28 Sep 2017
The description was changed
avatar rotech1 rotech1 - edited - 28 Sep 2017
avatar rotech1 rotech1 - change - 28 Sep 2017
The description was changed
avatar rotech1 rotech1 - edited - 28 Sep 2017
avatar Bakual
Bakual - comment - 28 Sep 2017

That's caused by a incompatible 3rd party extension.

avatar rotech1
rotech1 - comment - 28 Sep 2017

Well, back to the sleuthing, then! :-(

Back end template is Isis, so isn't that CORE? Or you are saying that the main window of backend is being over-ridden somehow by a 3rd-party extension?

All of our extensions were 100% compatible with Joomla 3.7.5 - I really don't expect a minor release to break stuff... Just though I would pass this along since I am sure Core developers want to be fully aware of how their changes interact with the larger eco-system!

avatar Quy
Quy - comment - 28 Sep 2017

Are you using SP Page Builder? If yes, check out this #18034.

avatar rotech1
rotech1 - comment - 28 Sep 2017

Not using SP pagebuilder...
3rd party extensions are
Community Builder/CBsubs
Kunena Forum
K2
( all updated, and all those devs swear they are 3.8-compatible... )

avatar rotech1
rotech1 - comment - 28 Sep 2017

Thanks! "Changes in the administrator menu module to support new features." - where can I find the exact places where said changes were made?
Is it this change?

220802a

I don't see how that's relevant, but I don't see anything more recent in there...

avatar Quy
Quy - comment - 28 Sep 2017

Please consider posting to the Migrating and Upgrading to Joomla! 3.x forum for further assistance.

avatar ggppdk
ggppdk - comment - 28 Sep 2017

Edit configuration.php
change
public $debug = '0';
to
public $debug = '1';

change
public $error_reporting = 'default';
to
public $error_reporting = 'maximum';

Do you now get the file at where the error occurs ?

avatar franz-wohlkoenig franz-wohlkoenig - change - 28 Sep 2017
Category com_joomlaupdate
avatar franz-wohlkoenig franz-wohlkoenig - change - 28 Sep 2017
Status New Discussion
avatar rotech1
rotech1 - comment - 29 Sep 2017

Ah-ha! yes it's something that was in an extension.
Call to undefined method JAdminCssMenu::addChild() .../administrator/modules/mod_jomclassifiedsmenu/tmpl/default_enabled.php:15

$menu->addChild(new JMenuNode(JText::_('JOMCLASSIFIEDS'), '#'), true);

JMenuNode has been deprecated? (sigh) I guess I have some digging to do...

avatar Quy
Quy - comment - 29 Sep 2017

@rotech1 Since this is a 3rd party extension issue, this can be closed.

avatar rotech1 rotech1 - change - 29 Sep 2017
Status Discussion Closed
Closed_Date 0000-00-00 00:00:00 2017-09-29 20:18:52
Closed_By rotech1
avatar rotech1 rotech1 - close - 29 Sep 2017
avatar wojsmol
wojsmol - comment - 30 Sep 2017

@rotech1 This is simple filed update. Open a topic as suggested and will assist.

avatar ggppdk
ggppdk - comment - 30 Sep 2017

@wojsmol

since we have already assisted @rotech1 above to find the issue
you mean open it in Joomla forums ? (not here , right ?)

People are asked to update 3rd party extensions,
but in some cases do not update non-free extensions ... (some of the issues opened here lately were because of not updating non-free extensions because the subscription has expired)

Also @rotech1 , why are you tryng to update the extension manually ?
better try to update the 3rd party (non-free) extension to its "latest" version (if an updated version is available)

avatar wojsmol
wojsmol - comment - 30 Sep 2017

Yes as requested in #18152 (comment). You're right that it's better to update paid extensions from official sources and not modify them.
BTW Do you remember the issue number of the about first level categories not displayed?

avatar rotech1 rotech1 - change - 2 Oct 2017
Status Closed New
Closed_Date 2017-09-29 20:18:52
Closed_By rotech1
avatar rotech1 rotech1 - reopen - 2 Oct 2017
avatar rotech1
rotech1 - comment - 2 Oct 2017

I am using a customized version of the extension, so am obligated to maintain it manually. The maker hasn't released their 3.8-fixed version yet, but when they do ( they promise to in a couple of days!) I will look at their changes.

avatar rotech1 rotech1 - change - 2 Oct 2017
Status New Closed
Closed_Date 0000-00-00 00:00:00 2017-10-02 15:23:08
Closed_By rotech1
avatar rotech1 rotech1 - close - 2 Oct 2017

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