@Wytchcat

0. Make sure you have a backup of your site (files and database).
1. Download this package
2. Upload it to your site root and extract it with file manager.
3. Remove installation folder.
4. Remove /libraries/joomla/version.php
5. Then use this file as described here.

Unless that package has changed in the last 5 hours already did that before submitting.

See points 3 and 4

Yes.. I know.

no version.php and /postupdate.php won't run due to 404

Your administrator directory is actually present, right? As well, the administrator/index.php file? The only reasons that should (sanely) 404 is a server configuration issue (permissions, not being able to execute PHP, or something along those lines) or the file actually be missing.

@mbabker See Affected Site /administrator is displaying.

Present and accounted for...

I do tech support, sometimes that includes asking obvious questions just to make sure things are right. Carry on then.

@mbabker Understood.

@Wytchcat on this site you have 3.7.5 not 3.8.0 files

Check again..now it gives me a google "Dangerous Site" warning.

Same site files without the warning http://offgridwildernessliving.net/administrator

on clearing settings.. now it's a 500 error Application Instantiation Error

Now /administrator is working for me.

I'm still getting 404

both http://www.offgridwildernessliving.com/administrator/ and http://offgridwildernessliving.com/administrator/ are working from my location - tested on Mozilla Firefox.

Try it without the www. (which gives me a phishing warning suddenly)

Check if both domain version points to the same IP and folder on the server.

Yes they do...404 in Chrome, FF and IE

/administrator/ working for me - "Dangerous Site" warning.confirmed now.

I am assuming the Dangerous is coming from the postupdate.php script... since removed.

Still 404's across the board for me on this

If you wont I can attach a screenshot.

I believe you ... just unable to replicate it on two computers and 3
browsers

On Fri, Sep 22, 2017 at 11:51 AM, Wojciech Smoliński <
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If you wont I can attach a screenshot.

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Do ping from command line an compare with dns setting.

Correct IP. 3 time outs before results

Unfortunately, my ideas are over. The problem is very strange. Try contacting the hosting support.

They won't deal with it as it is a CMS issue not a hosting problem.

To say nothing of advising someone to contact Godaddy support is like saying... "give up, it's over"

@wojsmol If you are able to get to the backend logging screen. I will reinsert the postupdate.php if you will run it.

ok

k.. have at it

Update to 3.8.0 completed successfully.

on http://offgridwildernessliving.com/

thanks... sadly... still no love after a complete shut down, cache clearing and reboot.

Issue resolved. IP blocked by host (and I didn't have to call to work it out, thank goodness.)