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avatar kstry-kingdom
kstry-kingdom
1 Jun 2017

Steps to reproduce the issue

Changing the max upload size from the global configuration to anything above 128mb does not apply within the media manager.

Expected result

Media Manager upload should reflect value from within media configuration

Actual result

Media Manager upload reflects configuration value while it is <= 128.00mb

System information (as much as possible)

Joomla 3.7.1 and 3.7.2 on a handful of websites at this time.
PHP 5.6.30
Apache 2.4.7

Additional comments

php.ini was checked and is not bottlenecking the upload size
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avatar kstry-kingdom kstry-kingdom - open - 1 Jun 2017
avatar joomla-cms-bot joomla-cms-bot - change - 1 Jun 2017
Labels Added: ?
avatar joomla-cms-bot joomla-cms-bot - labeled - 1 Jun 2017
avatar franz-wohlkoenig franz-wohlkoenig - change - 1 Jun 2017
Category com_media
avatar richard67
richard67 - comment - 1 Jun 2017

What are your php limits, the upload_max_filesize and post_max_size? Maybe the media manager checks for these and uses one of them (or minimum of both) as hard limit?
Is just an idea, I haven't checked that yet.


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/16439.

avatar kstry-kingdom
kstry-kingdom - comment - 1 Jun 2017

php.ini was checked. post_max_size and upload_max_filesize are both 400mb.

avatar ggppdk
ggppdk - comment - 1 Jun 2017

php.ini was checked. post_max_size and upload_max_filesize are both 400mb.

besides post_max_size and upload_max_filesize
you also need to check the setting: memory_limit

avatar kstry-kingdom
kstry-kingdom - comment - 1 Jun 2017

besides post_max_size and upload_max_filesize
you also need to check the setting: memory_limit

memory_limit is set to 256m

avatar ggppdk
ggppdk - comment - 1 Jun 2017

memory_limit is set to 256m

Please go to Joomla Backend Menu:
System / System Information / PHP information

1 out of the 3 upload_max_filesize , upload_max_filesize , memory_limit should be 128 MB

avatar kstry-kingdom
kstry-kingdom - comment - 1 Jun 2017

Wow, so sorry for the bother. These sites were using different php.ini files from our normal. It was indeed the memory_limit causing the low upload size. Thank you for your help. Out of curiosity, why is Joomla using this instead of upload_max_filesize?

avatar Bakual Bakual - close - 1 Jun 2017
avatar Bakual
Bakual - comment - 1 Jun 2017

Closing as not a bug

avatar Bakual Bakual - change - 1 Jun 2017
Status New Closed
Closed_Date 0000-00-00 00:00:00 2017-06-01 19:20:48
Closed_By Bakual

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