?
avatar whitedd
whitedd
26 Apr 2017

After upgrade from 3.6.5 to 3.7 i get blank frontend...backend working nice

Actual result

System information (as much as possible)

Additional comments

PHP 7.0.18

avatar whitedd whitedd - open - 26 Apr 2017
avatar joomla-cms-bot joomla-cms-bot - labeled - 26 Apr 2017
avatar franz-wohlkoenig franz-wohlkoenig - change - 26 Apr 2017
Priority Critical Medium
avatar franz-wohlkoenig franz-wohlkoenig - change - 26 Apr 2017
Category Administration
avatar AlexRed
AlexRed - comment - 26 Apr 2017

Try to clear cache


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/15597.

avatar whitedd
whitedd - comment - 26 Apr 2017

my cache is disabled...


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/15597.

avatar whitedd whitedd - change - 26 Apr 2017
The description was changed
avatar whitedd whitedd - edited - 26 Apr 2017
avatar whitedd whitedd - change - 26 Apr 2017
The description was changed
avatar AlexRed
AlexRed - comment - 26 Apr 2017

try to set the default protostar template


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/15597.

avatar whitedd
whitedd - comment - 26 Apr 2017

i try...work 1-2 minutes and go blank again


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/15597.

avatar AlexRed
AlexRed - comment - 26 Apr 2017

sure the plugin "System - Page Cache" is disabled ?

Multilanguage ?
HTTPS ?


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/15597.

avatar whitedd
whitedd - comment - 26 Apr 2017

sure the plugin "System - Page Cache" is disabled ? .... yes

Multilanguage ? ... no
HTTPS ? ... yes


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/15597.

avatar Quy
Quy - comment - 26 Apr 2017

Are you able to view your server's PHP error log to see what the issue may be?

avatar elpescador-nl
elpescador-nl - comment - 26 Apr 2017

Reading the symptoms I think this is related to #15579 and #15593 .


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/15597.

avatar C-Lodder
C-Lodder - comment - 26 Apr 2017

Blank page means there's an error being throw but PHP isn't displaying them. Please set Error Reporting in your Global Configuration to development and report back any errors.

avatar rijkdem
rijkdem - comment - 26 Apr 2017

Have the same problem afther upgrading to Joomla 3.7 today (with cache enabled). Disabeling the cache had no effect, cache was created every time again (even afther clearing the cache). The workaround I found for this problem:

Manually edit the configuration.php file and clear the

$cache_handler = 'file';
to
public $cache_handler = '';

It looks like this resets the cache mechanism.

Unfortunately, when turning on cache again the problem occurs again. No real sollution found, looks like a bug.

I also found that the old option "Cache_lite" is missing and "File" is the only available option (forcing via configuration.php did not work).

avatar franz-wohlkoenig franz-wohlkoenig - change - 29 Apr 2017
Status New Closed
Closed_Date 0000-00-00 00:00:00 2017-04-29 08:18:06
Closed_By franz-wohlkoenig
Rel_Number 0 15674
Relation Type Related to
avatar joomla-cms-bot joomla-cms-bot - change - 29 Apr 2017
The description was changed
Status Closed New
Rel_Number 15674 0
Relation Type Related to
avatar joomla-cms-bot joomla-cms-bot - edited - 29 Apr 2017
avatar joomla-cms-bot joomla-cms-bot - change - 29 Apr 2017
Status New Closed
Closed_Date 2017-04-29 08:18:06 2017-04-29 08:18:07
Closed_By franz-wohlkoenig joomla-cms-bot
avatar joomla-cms-bot joomla-cms-bot - close - 29 Apr 2017
avatar franz-wohlkoenig
franz-wohlkoenig - comment - 29 Apr 2017

closed as related to #15674


This comment was created with the J!Tracker Application at issues.joomla.org/tracker/joomla-cms/15597.

avatar joomla-cms-bot
joomla-cms-bot - comment - 29 Apr 2017

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