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avatar JaneZhilina
JaneZhilina
2 Dec 2016

Steps to reproduce the issue

Installed Joomla template
Started building the website atmdance.ru
Couldn't install the needed language to change the text in the website template
Saw, that Joomla needed an upgrade to Joomla 3.6
Clicked to upgrade
Waited for 5 minutes but there was no progress in downloading a new version of Joomla
Closed the window atmdance.ru/administrator

Expected result

Expected to enter the control panel atmdance.ru/administrator

Actual result

The control panel of Joomla doesn't open. URL atmdance.ru/administrator shows HTTP ERROR 500

System information (as much as possible)

Template S5
URL atmdance.ru
Browser Chrome
tq8lykeyfdo

Additional comments

avatar JaneZhilina JaneZhilina - open - 2 Dec 2016
avatar joomla-cms-bot joomla-cms-bot - change - 2 Dec 2016
Labels Added: ?
avatar joomla-cms-bot joomla-cms-bot - labeled - 2 Dec 2016
avatar tonypartridge
tonypartridge - comment - 2 Dec 2016

This isn't a fault with a Joomla! It's likely down to your hosting depending what version you were upgrading from.

In future for these please submit a forum support request. 8' the interim check what version of php you are on and also enable maximum error reporting in the Joomla! Configuration.php. Also check out the error_log files.

Many thanks
Tony

avatar zero-24 zero-24 - change - 2 Dec 2016
Status New Closed
Closed_Date 0000-00-00 00:00:00 2016-12-02 14:35:58
Closed_By zero-24
avatar zero-24 zero-24 - close - 2 Dec 2016
avatar zero-24
zero-24 - comment - 2 Dec 2016

Closing. Please use the forum at https://forum.joomla.org

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