?
avatar stefanpolzer
stefanpolzer
25 Oct 2016

Steps to reproduce the issue

Use Joomle 3.6.[1-3]
Create a Custom Module with some Text
Upgarde Joomla 3.6.x to 3.6.4
Open Module

Expected result

Normal Module View

Actual result

Blank Page with only the ordering select button

System information (as much as possible)

PHP erstellt für Linux ovm3929 2.6.32-openvz-042stab116.1-amd64 #1 SMP Wed May 4 16:22:24 MSK 2016 i686
Datenbankversion 5.6.29
Datenbankzeichensatz utf8_general_ci
Datenbankverbindungszeichensatz utf8mb4_general_ci
PHP-Version 7.0.9-pl0
Webserver Apache
PHP-Interface für den Webserver fpm-fcgi
Joomla!-Version Joomla! 3.6.4 Stable [ Noether ] 21-October-2016 16:33 GMT
Joomla!-Plattform-Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
Browsererkennung Mozilla/5.0 (Windows NT 6.1; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0

Additional comments

Not sure but I saw a JS Error about some TinyMCE reference

Votes

# of Users Experiencing Issue
1/1
Average Importance Score
4.00

avatar stefanpolzer stefanpolzer - open - 25 Oct 2016
avatar xtech86
xtech86 - comment - 25 Oct 2016

Please clear your browser cache first.

avatar stefanpolzer stefanpolzer - change - 25 Oct 2016
Status New Closed
Closed_Date 0000-00-00 00:00:00 2016-10-25 15:26:03
Closed_By stefanpolzer
avatar stefanpolzer stefanpolzer - close - 25 Oct 2016
avatar stefanpolzer
stefanpolzer - comment - 25 Oct 2016

This helped... can I have some background why we need clean up the browser cache?
Should there by some hint, or did I missed it?

avatar zero-24 zero-24 - close - 25 Oct 2016
avatar stefanpolzer stefanpolzer - close - 25 Oct 2016
avatar xtech86
xtech86 - comment - 25 Oct 2016

There was a JavaScript change and your browsers caching the JS. J3.7 will address this with versioning string to the JS url.

avatar stefanpolzer
stefanpolzer - comment - 25 Oct 2016

thx

avatar zero-24 zero-24 - change - 25 Oct 2016
Labels Added: ?
avatar PhilETaylor
PhilETaylor - comment - 25 Oct 2016

This is NOT a Joomla 3.6.4 issue. Changes were made in the JS in 3.6.3.

avatar brianteeman
brianteeman - comment - 25 Oct 2016

If clearing the cache on your browser AND any hosting or CDN cache does not
help you then please note a white page is a php error page in disguise. If
you enable maximum error reporting in the global configuration it should
reveal the error

On 25 October 2016 at 16:16, Tony Partridge notifications@github.com
wrote:

Please clear your browser cache first.


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avatar brianteeman
brianteeman - comment - 25 Oct 2016

The op reported upgrading from 3.6.1 :)

avatar alifath11234
alifath11234 - comment - 16 Nov 2016

strange.
its not a cache problem for me.
i cleaned browser, Joomla expired and unexpired cache.
also turned on error report at maximum.
my situation is exactly the same as stefanpolzer except that i don't know when it happend (before 3.6.4 or after that)
and there is not even a tiny error...
and the page showing a list and the browser keeps loading the page.
im really out of idea...

avatar brianteeman
brianteeman - comment - 16 Nov 2016

It is a cache problem. Please use the forum for support

On 16 Nov 2016 7:50 p.m., "alifath11234" notifications@github.com wrote:

strange.
its not a cache problem for me.
i cleaned browser, Joomla expired and unexpired cache.
also turned on error report at maximum.
my situation is exactly the same as stefanpolzer except that i don't know
when it happend (before 3.6.4 or after that)
and there is not even a tiny error...
and the page showing a list and the browser keeps loading the page.
im really out of idea...


You are receiving this because you commented.
Reply to this email directly, view it on GitHub
#12554 (comment),
or mute the thread
https://github.com/notifications/unsubscribe-auth/ABPH8e3Iskup1ZzkHRcHGF7FT_xKgfn9ks5q-154gaJpZM4KgGno
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avatar alifath11234
alifath11234 - comment - 16 Nov 2016

no its not a cache problem. i did everything for flushing cache. i did everything mentioned in forum.

i think its something else which i cant understand (in my level of Joomla knowledge)...

avatar tonypartridge
tonypartridge - comment - 16 Nov 2016

Did you clear your Browser Cache?

avatar alifath11234
alifath11234 - comment - 16 Nov 2016

yes. cleaned browser cache.
cleaned Joomla cache
cleaned expired cache
even changed PHP version to empty op-cache :)))
also i dont have other cache rules in server (we have VPS with full control)

avatar tonypartridge
tonypartridge - comment - 16 Nov 2016

Make sure all your extensions are up to date and check your php error logs.

avatar alifath11234
alifath11234 - comment - 16 Nov 2016

browser leverage cache and Gzip are not counted in this issue! is that correct?

avatar alifath11234
alifath11234 - comment - 16 Nov 2016

unfortunately there is no PHP error after turning on php error.
all of extentions are updated.

so is it a solution? i should disable everything to see if its working or not?

avatar alifath11234
alifath11234 - comment - 16 Nov 2016

i'm suspicious to Joomla Core damaged files...
which files should i replace due to this issue?

avatar brianteeman
brianteeman - comment - 16 Nov 2016

This is NOT the correct place for support. Please use the forum. This is
now locked.

avatar brianteeman brianteeman - locked - 16 Nov 16

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