[#11933] - Users appear as offline/guest after login
- Closed
- 5 Sep 2016
- Medium
- Build: master
- # 11933
Steps to reproduce the issue
Since Joomla 3.6.2 I am facing the following problem: Some (not all) users log in and won't get a correct session entry in the database. They appear as offline but can use the site as a normal registered user. I am using JomSocial but the problem affects also logins via Joomla login module. I can not reproduce why and never faced the problem myself but I many users report it and I have a much higher guest count now.
Expected result
Users should be logged in in session table
Actual result
Many users are just shown as offline
System information (as much as possible)
Database Version 5.5.5-10.0.25-MariaDB-0+deb8u1
Database Collation utf8_general_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 5.6.24
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.6.2 Stable [ Noether ] 4-August-2016 23:41 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
| Priority | Critical | ⇒ | Medium |
Reset priority according to the documented standards https://docs.joomla.org/Priority
This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/11933.
@C-Lodder: Thank you very much. I can confirm that the patch solves my problem, too. I hope this will be in the next Joomla update.
@brianteeman: Sorry for the wrong priority setting. I am new here and it was very critical to me, because it looks to new guests like an empty community. I read the guideline now.
This comment was created with the J!Tracker Application at issues.joomla.org/joomla-cms/11933.
| Status | New | ⇒ | Closed |
| Closed_Date | 0000-00-00 00:00:00 | ⇒ | 2016-09-05 13:10:06 |
| Closed_By | ⇒ | brianteeman |
Please test this patch: #11691